Should you suffer the unfortunate accident (Be it your fault or not).
Contact your insurance company as soon as possible. Report the
incident to them and ask for a claim form.
You will then require an estimate. Please contact
our office. We may be able to forward your estimate
without seeing your Caravan/Motorhome. You may wish to ‘e-mail
your digital pictures. We only require one or two showing the
area..
Forward your completed claim form with the estimate direct to
your insurance company. They will process your claim and authorise
the repair to proceed, either by post or sending an engineer to
inspect.
We do require written authority to proceed from your insurance
company or you may do this to speed up the process.
At this point we will order parts directly from the manufacturers
or their suppliers.
When all parts are in stock to complete repairs we will contact
yourself to arrange a convenient date to carry out the work.
You collect your Caravan/Motorhome with a clean bill
of health.
|